Tag: Charla

Digepres Quality Week: culminates a day focused on excellence

The activity aimed to reaffirm the Budget Directorate's commitment to the continuous improvement of its processes and services. The General Directorate of Budget (Digepres) concluded Digepres Quality Week, an event dedicated to reinforcing values, norms, standards, and practices for managing and promoting quality in all institutional services and processes. The event, held from November 18 to 22, also sought to provide the benefits of ISO 9001 certification, the quality management standard, and ISO 37001, designed to establish robust and effective anti-bribery management systems. The closing ceremony began with remarks from the Director General of Budget, José Rijo Presbot, who emphasized the importance of teamwork in achieving effective results. "A cornerstone of quality is teamwork and good communication, elements that, when combined, allow an institution to function efficiently and effectively," stated Rijo Presbot, reaffirming Digepres' commitment to continuous improvement. The event also included the participation of the Deputy Director of Budget, Iván Ramírez, and was attended by department heads, division heads, and staff who joined in the activities held throughout the anniversary week. Laura de la Cruz, Head of Quality Management in the Planning and Development Department, emphasized the importance of embracing quality in every process of the institution as a key tool for achieving strategic objectives. “Quality is not only a commitment, but a responsibility that must be present in everything we do,” she stated. The Quality Week program featured various activities aimed at promoting good service and continuous improvement within the institution through talks, workshops, and complementary activities such as quizzes, internal information sessions, and audiovisual presentations that addressed key topics in the areas of quality, bribery, and risk management. The week's activities included prominent figures such as Olympic athletes Camil Domínguez and Luisito Pie, who shared their experiences and emphasized that quality is based on clear objectives and teamwork. Also participating in the program were the Dominican Institute for Quality (INDOCAL), KPI Learning, the Ministry of Public Administration, the National Competitiveness Council, and the Ministry of Industry and Commerce (MIC). The Quality Week organizing team also included Patricia M. Castillo, head of the Planning and Development Department; Karla Ureña, head of the Division of Formulation, Monitoring, and Evaluation of Plans, Programs, and Projects; Awilda Polanco, head of the Division of Institutional Development; Amanda Hilario, administrative technician; and analysts Cheila Chivilli, Jesús Payano, Tairy Ramírez, Abraham de León, Paola Sido, Mariel Matos, Edwin Terrero, Lorenna Dominguez, Patria Crousset, Bryan Thompson, and Ramfis Moreno. Finally, the Digepres Quality Week showcased the exchange of ideas and knowledge related to the topics covered. With this initiative, the Budget Office reaffirms its commitment to institutional excellence, recognizing that quality is an essential pillar for efficient public management focused on citizen service.