{"id":40560,"date":"2025-09-22T11:53:27","date_gmt":"2025-09-22T15:53:27","guid":{"rendered":"https:\/\/digepres.gob.do\/?page_id=40560"},"modified":"2025-09-22T11:58:19","modified_gmt":"2025-09-22T15:58:19","slug":"buzon-de-quejas-y-sugerencias","status":"publish","type":"page","link":"https:\/\/digepres.gob.do\/en\/buzon-de-quejas-y-sugerencias\/","title":{"rendered":"Buz\u00f3n de quejas y sugerencias"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"40560\" class=\"elementor elementor-40560\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-078f097 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"078f097\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7040f5 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"b7040f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg><\/span><a href=\"https:\/\/digepres.gob.do\/en\"><span class=\"hfe-breadcrumbs-text\">Start<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a367a24 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"a367a24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a73ecc6 e-con-full elementor-hidden-mobile e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"a73ecc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e012f5c elementor-widget elementor-widget-image\" data-id=\"e012f5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2084\" height=\"2084\" src=\"https:\/\/digepres.gob.do\/wp-content\/uploads\/2025\/03\/cupula-18.png\" class=\"attachment-full size-full wp-image-1072\" alt=\"Balance Presupuestario, Gastos, Ingresos. Informe Ejecuci\u00f3n Presupuestaria 2026\" srcset=\"https:\/\/digepres.gob.do\/wp-content\/uploads\/2025\/03\/cupula-18.png 2084w, https:\/\/digepres.gob.do\/wp-content\/uploads\/2025\/03\/cupula-18-300x300.png 300w, https:\/\/digepres.gob.do\/wp-content\/uploads\/2025\/03\/cupula-18-1024x1024.png 1024w, https:\/\/digepres.gob.do\/wp-content\/uploads\/2025\/03\/cupula-18-150x150.png 150w, https:\/\/digepres.gob.do\/wp-content\/uploads\/2025\/03\/cupula-18-768x768.png 768w, https:\/\/digepres.gob.do\/wp-content\/uploads\/2025\/03\/cupula-18-1536x1536.png 1536w, https:\/\/digepres.gob.do\/wp-content\/uploads\/2025\/03\/cupula-18-2048x2048.png 2048w, https:\/\/digepres.gob.do\/wp-content\/uploads\/2025\/03\/cupula-18-12x12.png 12w\" sizes=\"(max-width: 2084px) 100vw, 2084px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72c1526 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"72c1526\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4001b80 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"4001b80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d15a8a1 elementor-widget elementor-widget-shortcode\" data-id=\"d15a8a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class='fluentform ff-default fluentform_wrapper_5 ffs_default_wrap'><form data-form_id=\"5\" id=\"fluentform_5\" class=\"frm-fluent-form fluent_form_5 ff-el-form-top ff_form_instance_5_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_5_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Buzon de quejas y sugerencias<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='40560' \/><input type=\"hidden\" id=\"_fluentform_5_fluentformnonce\" name=\"_fluentform_5_fluentformnonce\" value=\"d6448cb325\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/40560\" \/><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-5_1\" ><div id=\"ipt_fsqm_form_2_design_1\" class=\"ipt_uif_column ipt_uif_column_full ipt_uif_conditional ipt_fsqm_container_heading\">\n<div class=\"ipt_uif_column_inner\">\n<h2 class=\"ipt_uif_heading ipt_uif_divider ipt_uif_align_justify ipt_uif_divider_no_icon\"><span class=\"ipt_uif_divider_text\"><span class=\"ipt_uif_divider_text_inner\">Por favor, d\u00e9janos cualquier queja o sugerencia que tengas, trabajamos para mejorar nuestros servicios constantemente.<\/span><\/span><\/h2>\n<div class=\"clear-both\">\u00a0<\/div>\n<\/div>\n<\/div>\n<div id=\"ipt_fsqm_form_2_pinfo_0\" class=\"ipt_uif_column ipt_uif_column_full ipt_uif_conditional ipt_fsqm_container_f_name\">\n<div class=\"ipt_uif_column_inner side_margin\">\n<div class=\"ipt_uif_question ipt_uif_question_vertical ipt_uif_question_full\">\n<div class=\"ipt_uif_question_content\">\u00a0<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><div data-type=\"name-element\" data-name=\"names\" class=\"ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_names_first_name_' id='label_ff_5_names_first_name_' >Nombre<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_5_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Escribe aqu\u00ed\" aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_names_last_name_' id='label_ff_5_names_last_name_' >Apellidos<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_5_names_last_name_\" class=\"ff-el-form-control\" placeholder=\"Escribe aqu\u00ed\" aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_5_email' id='label_ff_5_email' aria-label=\"Direccion Email\">Direccion Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_5_email\" class=\"ff-el-form-control\" placeholder=\"Escribe aqu\u00ed\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"Tipo de comentario\">Tipo de comentario<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_661d5a83bca6bc6b7216533cb211b3fb'><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Sugerencia\"  id='input_radio_661d5a83bca6bc6b7216533cb211b3fb' aria-label='Sugerencia' aria-invalid='false' aria-required=\"true\"> <span>Sugerencia<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_0dec1cbe98f76cd659f02c8129dbea54'><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Queja\"  id='input_radio_0dec1cbe98f76cd659f02c8129dbea54' aria-label='Queja' aria-invalid='false' aria-required=\"true\"> <span>Queja<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_5_input_text' id='label_ff_5_input_text' aria-label=\"Descripci\u00f3n de la Queja o Sugerencia\">Descripci\u00f3n de la Queja o Sugerencia<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"Escribe aqu\u00ed\" data-name=\"input_text\" id=\"ff_5_input_text\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-5_2\" ><div id=\"ipt_fsqm_form_2_design_3\" class=\"ipt_uif_column ipt_uif_column_full ipt_uif_conditional ipt_fsqm_container_heading\">\n<div class=\"ipt_uif_column_inner\">\n<p class=\"ipt_uif_heading ipt_uif_divider ipt_uif_align_justify ipt_uif_divider_no_icon\"><strong><span class=\"ipt_uif_divider_text\"><span class=\"ipt_uif_divider_text_inner\">Tiempo de respuesta: 5 d\u00edas laborables.<\/span><\/span><\/strong><\/p>\n<\/div>\n<\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Enviar\">Enviar<\/button><\/div><\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><div id='fluentform_5_errors' class='ff-errors-in-stack ff_form_instance_5_1 ff-form-loading_errors ff_form_instance_5_1_errors'><\/div><\/div>            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